Hello.  After providing assistance on Dell's Community Forum for many years (posting over 30,000 times, I dramatically reduced my participation on the forum in early 2007, after attending the Consumer Electronics Show in Las Vegas (courtesy of Dell).  My attendance at the show had one purpose - to be a part of a small group (less than 10) forum participants meeting with Michael to have a frank discussion.  Unfortunately, that meeting turned into a much larger meeting including bloggers and press, and the purpose of the meeting wasn't accomplished.  It was an event directed by the PR Department at Dell, and solely done for PR - not to make things better. 

As 2007 and 2008 went on, it was clear to me that Dell had lost its way, and clearly they had no idea how to fix the situation.  The company is clearly focused on moving the most units through retail that it can, and dealing directly with the consumer doesn't have the priority (or profit) that it once did. 

With my lack of participation on the forums, and the reality that I haven't purchased a new computer since my laptop in the summer of 2005 so I lack current knowledge of Dell's systems (I remember when an Inspiron was a notebook computer, not either a notebook or desktop computer...), and the lack of people saying thank you when I did help them (, I regret that I can no longer answer your questions personally.

I wish you the best.

Rick

P.S. - For those of you wishing to add a hard drive to their Dimension 2350, 2400, 3000 (and a few other models), my friend Alex at IResolved (click here to email Alex at www.issue-resolved.com) has a few left before he discontinues the item.