Testimonials

The following is a sampling of feedback from users of my site or my local services (not including Dell|Talk). People have emailed me from the U.S. (including Alaska and Hawaii), Canada, Mexico, Spain, Sweden, England, Germany, Japan, Australia, and France.

Debbie - Another word for genius is a four letter word - "Rick" ! Your advise for dragging music to playlists by using the touchpad-what can I say-precise and was so easy to adapt. It was working on my first try! Many, many thanks. You saved me countless frustrations and money, so I can now buy from your site, exclusively! Why can"t Dell just pay you to resolve computer issues, instead of a far-away Pakistan representative, (no disrespect) who you can't understand, or on-line chat, giving an essay before answering the question which, inevitably, still does not solve the issue ?!! Sorry about the caps-I always use them- much easier than shifting, mainly because I am not a typist and it's the lazy way out. I will, in the future, show computer edicate, because YOU told me to-and I believe in you. I tried to use the Control A key but I screwed up, so I am sending you this sincere thanks and gratitude through e-mail, hoping that you can transfer it to your testimonial board. Again, thanks, and you are the "greatest" !

Alexs - Wow, love that response time.

Terry S. - It worked! The little power light on the card is on now, and it started searching for connections right away. Thanks again. I sent a small donation, and I will be recommending you.

Gerald F. - I want to thank you for the inform. about my grand-daughter's Dell computer. Once again thanks!

Craig H. - Thanks for the help, Rick! I'm hoping to upgrade sometime soon. If I do, I'll use your links!

David M. - Thanks for the help! The posts said you were fast on the "reply" but WOW!

Rob - Kewl, thanks for the info. I'll keep an eye out on the dell deals through your site. All the best!

Pam D. - Thanks for your help.. it seems quite amazing that it comes at no charge.

Lost in Delaware - Hey, this guy is great. He knows his stuff and he wont quit until he gets it right. He even fixed my wireless router hookup for Windows 98! And just to be a nice guy, he fixed my startup routine and Antivirus stuff. Wow -- if computer companies even had customer service, this is what it ought to look like! (note: local client, did onsite computer work)

Cheryl T. - Not only did you do a super job with what needed to be done, but you did all the little things I wanted done and didn't know how to do. explained it all to me, left documentation...all very quickly and at very reasonable rates. I am extremely pleased. (note: local client, did onsite computer work)

Vicky N. - Yeahaw!!!! I am doing the happy dance as we speak. Thank you!!! Thank you!!! Thank you!!! Don't know how much more I can say but Thank you!!!

Bill C. - thank you, thank you, thank you, thank you, thank you....................

Jen M. - Thanks for supplying the info on Dell. I was able to find my tracking status within minutes with the help of your website. I think what you're doing is great!

Rick B. - Thanks again for the info, and for all the work you've put into your site, I've bookmarked it.

John - Wow, what service!!! Thanks very much and goon on ya mate (he's from Australia)

Javier - I only want to say that your response on the Dell Forum was great. Best regards from Mexico.

Splicer - Thanks for your help I feel I learned a little more about my system and got rid of the garbage too. Happy Holidays.

Jeanne L. - Hey, good deal. I just ordered more memory. Glad I found you; thanks very, very much.

Angel A. - Thank you very much, Rick. Quite clear and useful... Your website is really interesting, I'll tell about it to my friends. Merry Christmas Rick. (he's from Spain)

Paul - This old SD cowboy is learning thanks to folks like you... I think you could tech the Dell tech people A LOT... If you ever get to Mobridge SD, stop in and we will go fishing on a 200+ mile long lake.

Dona S. - My new memory came today from Crucial. ...I did exactly what you said-taking my time, following all the directions (first time I ever had my case off) and put in the two new modules of memory and removing my old module. My blood pressure went up, the sweat was rolling off me, and I was saying prayers. Anyhow, this all did work. ...Wow! I am just amazed I did this-all thanks to your advice and help and all the sites you sent me. Thanks you so very much. I am sure your ears are ringing because I am singing your praises. When you are a senior citizen you become ever so much more cautious. ...Keep doing good things. I have a huge family and a wide circle of friends so I will certainly share my story and your site with them. Thanks for all your e-mails.